FAQ

Here is a collection of the most asked questions and their answers. However, feel free to contact us for any other question you might have!

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Girl Posing in Photo Booth

As early as you can — but ask anyway, even at short notice. We have a fixed number of Fridays and Saturdays in a year and the good dates go first, especially November and December. That said, we run three booths, so a last-minute request is often possible. What genuinely takes time is your design: print layouts, welcome screen, AI backgrounds. Two weeks is comfortable. Two days and we'll still make it work.

There is no list price, because no two events are alike: date, duration and options all change it. What never changes: one all-inclusive price — not a base rate with everything added on top. Build your own quote at boothbuilder.instabox.lu — pick your date, duration and options and you'll see the price straight away, without talking to anyone first. From mid-August to early December, our year-end corporate package is 700 EUR. No VAT is added: the price you see is the price you pay. If a competitor quotes you 250 EUR, look closely at what's missing: usually delivery, setup, prints, and anyone present to run it. Comparing several quotes? Here are the ten points to check.

Everything needed for the booth to work all evening without you thinking about it. A premium booth built in Luxembourg. A Canon mirrorless camera with studio-quality lighting — not a tablet with a webcam. A lab-grade dye-sublimation printer. Unlimited use during your booked hours, with unlimited prints and unlimited digital sharing. Print layouts and welcome screen in your colours or branding. AI background replacement as standard (made-to-measure AI photos are an option). Props if you want them. Delivery, setup and dismantling. And a dedicated host on site throughout.

Yes, always. This is the single biggest difference between us and a cheaper rental. Most providers drop off a box and leave. Then the light changes as the evening goes on, the printer needs attention, guests aren't sure how it works — and the host spends the party fixing things instead of enjoying it. Our host adjusts the lighting as conditions change, handles anything technical immediately, and actively encourages guests to use the booth. That last part is what turns 40 photos into 300.

Build your quote at boothbuilder.instabox.lu , or send an enquiry through the form with your date, venue and roughly how many guests.Or simply call +352 661 254 125. You'll speak to someone who knows the booths, who has stood in rooms like yours, and who will tell you honestly what will work and what won't. This business runs person to person — one conversation usually settles more than five emails.No deposit is taken while we're still discussing options.

Around 3 x 3 metres is realistic — that covers the booth itself, room for a group to stand in front of it, and space to queue without crowding. We also need one ordinary power socket within reach. Tell us the room, or send a photo, and we'll confirm before the day. We've worked in tight corners and in ballrooms — we'd rather check than surprise you.

Yes — and it's what we're best known for. We offer two different things. AI background replacement puts your guests anywhere you like while they still look exactly like themselves; it is absolute standard and part of every booking. AI photos transform them completely into another character or another world, designed for your event rather than picked from a catalogue; they are an option you add in the booth builder. Both run on the same booth, in the same session, and guests choose on the screen which they want.

Your guests stand in front of the booth. The real room disappears and is replaced by a background you chose in advance — a brand wall, a snowy forest, a city skyline, a clean studio backdrop. There's no green screen. Nothing is cut out, so there are no hard edges, no glow around hair, no floating heads. Our AI understands depth, hair, shoulders, glasses and champagne glasses, and blends light and edges the way a real studio would. Everything real stays real: the person, their outfit down to the fold in the fabric, their pose, their gestures, their laugh, their props, their badge. Only the background changes. Guests look at their print and ask where the photo was taken. This is why the beige conference-room wall, the fire exit sign and the catering trolley never appear in your photos.

Same person. Same face. A completely different world. Where background replacement keeps reality and changes the setting, AI photos reinvent the whole image. A guest becomes a Renaissance portrait, an astronaut, a film character, a figure in a winter fairytale — while still being recognisably themselves. Their face, their expression, their identity survive; everything around and on them can change. We choose the themes with you before the event, so they fit your brand, your season or the mood of the party — and we can build one specific to your campaign. There are well over a hundred to start from. It takes seconds, it happens on the same booth as the normal photos, and it is consistently the thing guests photograph their own print to send to friends.

Yes, and this matters more than people expect. Some guests love AI photos and some just want a good picture of themselves. Every option runs on the same booth — it's a choice on the screen, made by each guest. If someone would rather no AI was applied to their photo, they simply don't select it. We've never found it useful to argue with a guest about it.

Immediately, and in whatever way suits them. Printed on the spot in about 8.5 seconds per photo. Sent to their phone by QR code, email, SMS or AirDrop. Prints and digital shares are unlimited during your booked hours — nobody is counting.

Only if you ask us to. By default we don't keep an online gallery afterwards. If you want one, it's created only with the consent of the people shown, password-protected, and deleted whenever you say. And if a single guest wants their photo removed, they email us and it's gone — no justification needed.

Yes. And the answer is specific rather than reassuring noise. Our booths have no facial recognition: no selfie photo search, no face matching, no face database. Participation is voluntary — a guest is photographed by choosing to stand in front of the booth. Image processing runs through our photobooth software under a data processing agreement with EU Standard Contractual Clauses in place, with an EU supervisory authority. Our full privacy policy is on this site, and we'll send the processing agreement to any client who needs it for their own compliance file. Public-sector and institutional clients ask us this regularly and we have the paperwork ready.

Yes — and for longer campaigns we can go beyond skins. Standard: print layouts in your colours with your logo, a welcome screen with your branding or campaign video, and emails and SMS matched to your communication. For long campaigns we can build a custom booth shell or printed backdrop, with your agency or ours.

Yes. As standard you receive event analytics: number of sessions, prints and shares, plus AI-based insight into how guests engaged. Useful when you have to justify the spend to someone. Ask and we'll show you what a previous corporate event looked like.

Yes — the entire Grand Duchy: Luxembourg City, Kirchberg, Esch-sur-Alzette, Differdange, Ettelbruck, Grevenmacher, Remich and everywhere in between. And the whole Greater Region across the borders: Arlon, Trier, Thionville, Metz — Belgian and French Lorraine, Wallonia, Saarland and Rhineland-Palatinate. Delivery, setup and dismantling are included in the price anywhere in Luxembourg. Just over the border, ask — usually the answer is yes.

Yes, and the per-day price is better than a single evening. For trade fairs, open days and brand activations we can also change the setup between days — different backgrounds, different print layouts, different messaging.

Instabox W is warm oak — weddings, private celebrations, venues with character. Instabox M is clean white and elegant — corporate events and modern spaces. Instabox R is round with an integrated LED ring, discreet and well suited to corporate installations. Instabox M can also go fully white-label: our logo comes off, and it carries your sticker or stays plain white. In the end it's a matter of taste — tell us the venue and the occasion and we'll suggest one. If you're unsure, we've probably worked in a room like yours already.

Yes, with two conditions: shelter and power. Direct sun and rain are the enemies — not of the fun, but of the printer and the image quality. Under a tent, a marquee, a covered terrace or a gazebo it works perfectly, and we'll position it so the daylight works for you rather than against you. We need one ordinary power socket within reach; a generator is fine if the supply is stable. For a garden party or a summer company event, tell us what cover you have and we'll tell you honestly whether it will work. If there's no shelter at all, we'd rather say so in advance than turn up and improvise.

We read it and reply personally, usually the same day and always within one working day.You'll get a clear proposal for your date with a fixed all-inclusive price. Nothing is booked and nothing is charged until you confirm in writing.

Because we'd rather do one thing very well than five things adequately. Our booths are built around a real camera, studio light and a print people keep — and a host who makes the evening work. If you want the rest of your evening captured too, we add roaming photos: a photographer moving through the room beside the booth.

Everything on board comes double. Anything that fails is replaced on site by the host, during the event, without you noticing. So far, not a single event has been cancelled.

Yes. We send an official order confirmation on request and print your PO number or reference on the invoice. Public bodies receive a compliant e-invoice through Peppol, as Luxembourg law has required since 2023. There is no prepayment and no contract to sign: we invoice after the event, once it has gone as agreed. No VAT is charged, so the amount on the quote is the amount on the invoice.

On request, and before the event: our professional liability insurance certificate, business authorisation, VAT number and a data processing agreement. Tell us what your procurement or venue needs and we send it in one email.

None — they are different names for the same thing. Some write photo booth in two words, others photobooth, photo box or selfie box. At instabox.lu it is always the same: a booth designed and built in Luxembourg, a host on site all evening, unlimited prints and digital sharing — whatever you call it.

There is no honest single figure: the price depends on how long your evening lasts, whether someone runs the booth from start to finish, whether prints are unlimited, and whether delivery, setup and dismantling are included. Low headline prices usually cover the booth alone for a few hours. At instabox.lu everything is in one price — host, unlimited prints, AI backgrounds, delivery and setup — and you see it for your date straight away in the booth builder: boothbuilder.instabox.lu.

An average says little, because a wedding photo booth runs from the drinks reception to the last dance — often six hours or more — and that is where offers differ most: a booth left alone with a limited number of prints, or someone looking after your guests all evening, with unlimited prints and a guestbook. Our price includes all of that; pick your date and hours in the booth builder, boothbuilder.instabox.lu, and you see it straight away.

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